March 2013

The work I don’t know

> I don’t mean to give you a Zen koan, but the work I did is the work I know, and the work I do is the work I don’t know. That’s why I can’t tell you, I don’t know what I’m doing. And it’s the not knowing that makes it interesting. – [Philip Glass](

Framing the problem

[Heard this one in a presentation today]( > Q: How many product designers does it take to change a light bulb? > A: Does it have to be a light bulb? Heh.