{"id":2073,"date":"2003-08-15T10:24:57","date_gmt":"2003-08-15T10:24:57","guid":{"rendered":"http:\/\/bob.ryskamp.org\/brain\/?p=2073"},"modified":"2003-08-15T10:24:57","modified_gmt":"2003-08-15T10:24:57","slug":"machines-that-think-for-you","status":"publish","type":"post","link":"https:\/\/bob.ryskamp.org\/brain\/machines-that-think-for-you\/","title":{"rendered":"Machines that think for you"},"content":{"rendered":"<p>Went to <a href=\"http:\/\/breakfastbriefings.stanford.edu\/speakers\/previous.asp#51\">a talk<\/a> this Wednesday about &#8220;<a href=\"http:\/\/www.epiphany.com\/\">customer relationship management systems<\/a>&#8220;&#8211;basically call support centers and the software that runs them. Interesting to me was the fact that basically untrained employees come in to work, and sit down at a computer that prompts them to ask certain questions of the caller&#8211;so in theory, the computer is doing all the decision-making.<\/p>\n<p>Of course I thought about how that could be applied to everyday life&#8211;in conversations with friends, business associates, etc. What if you had a little display that constantly scanned the conversation for keywords, and prompted you with information that might be useful at that time? I doubt it would be allowed to actually script the conversation&#8211;but if it was good enough, who knows?<\/p>\n<p>I can certainly see this turning debate tournaments into something different&#8211;instead of the person with the most memory winning, it would be the person who could process data the fastest and be most creative with it. That I would watch.<\/p>\n<p><a href=\"http:\/\/slashdot.org\/article.pl?sid=03\/08\/15\/1451223\">Slashdot article<\/a> on the rise of cognitive machines.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Went to a talk this Wednesday about &#8220;customer relationship management systems&#8220;&#8211;basically call support centers and the software that runs them. Interesting to me was the fact that basically untrained employees come in to work, and sit down at a computer that prompts them to ask certain questions of the caller&#8211;so in theory, the computer is&#8230;<a class=\"read-more\" href=\"https:\/\/bob.ryskamp.org\/brain\/machines-that-think-for-you\/\">more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[159,157,158],"class_list":["post-2073","post","type-post","status-publish","format-standard","hentry","category-technology","tag-cognitive-machines","tag-customer-relationship-management","tag-memory"],"jetpack_featured_media_url":"","jetpack_shortlink":"https:\/\/wp.me\/p9wjHJ-xr","_links":{"self":[{"href":"https:\/\/bob.ryskamp.org\/brain\/wp-json\/wp\/v2\/posts\/2073","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bob.ryskamp.org\/brain\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bob.ryskamp.org\/brain\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bob.ryskamp.org\/brain\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bob.ryskamp.org\/brain\/wp-json\/wp\/v2\/comments?post=2073"}],"version-history":[{"count":0,"href":"https:\/\/bob.ryskamp.org\/brain\/wp-json\/wp\/v2\/posts\/2073\/revisions"}],"wp:attachment":[{"href":"https:\/\/bob.ryskamp.org\/brain\/wp-json\/wp\/v2\/media?parent=2073"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bob.ryskamp.org\/brain\/wp-json\/wp\/v2\/categories?post=2073"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bob.ryskamp.org\/brain\/wp-json\/wp\/v2\/tags?post=2073"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}